Covid-19: health measures
Your safety is at the heart of our concerns.
In the context of the health crisis we are currently experiencing, we are implementing exceptional measures.
We update this page regularly to show you the latest government conditions in force.
Please check this page before your flight.
Face mask
It is no longer compulsory, but still recommended, to wear a mask on board our flights. However, it may be compulsory to wear one at some European airports. Depending on your trip, please check the regulations in force on the TravelDoc website.
Information for travellers arriving from abroad to metropolitan France
Before your departure, we invite you to take note of the applicable travel conditions:
- If you are arriving from a country in the European Union or from a country or territory which, due to its favourable health situation, is classified as a green zone, please refer to the applicable provisions,
- If you are arriving from a country in the European Union or from a country or territory which, given its health situation, is classified as an orange zone, consult the current system.
To find out the current classification of countries, please consult the government website.
Vaccination pass
Since March 14, 2022, the “vaccination pass” has been suspended in all places where it was required.
It is recommended to wear a mask on board our flights. It is no longer mandatory on domestic flights in France since 16 May 2022.
For more information, visit the government website.
Conditions for entering the Netherlands from France (metropolitan and overseas)
Before your flight to Netherlands, we invite you to consult the latest government measures in force on the Traveldoc website.
For more information, see the website of the website of the Dutch government.
In order to ensure your well-being and the well-being of the other travellers, we encourage you not to travel in case you have any of the following symptoms: fever, cough, breathing difficulties, muscle pain, tiredness and shortness of breath.
Global prevention instructions
We encourage all our passengers to follow the global prevention instructions:
- Observe physical distancing (1.5 metres) where ever possible
- Wash your hands regularly for at least 20 secs with soap and water or, where not available, use alcohol-based hand sanitising solutions
- Cover your mouth and nose with your flexed elbow or use a disposable tissue when sneezing or coughing
- Avoid touching your face, eyes, nose and mouth
- Limit direct contact with surfaces and close contact with people
Only ticketed travellers may be allowed to enter the airport terminal (arriving and departing), with the exception of persons accompanying minors, persons with disabilities or reduced mobility or vulnerable persons.
- Airports will have a different look and feel than normal. Expect changed check-in procedures, extended queues and longer waiting times.
- Wearing a surgical mask is mandatory upon arrival at the airport. We recommend that you bring several for your comfort throughout your trip.
- We have put in place signage to facilitate physical distancing, at the airport until you board.
- Our Aircraft are regularly disinfected and internal air circulation is switched off (only fresh air is being provided by the Airconditioning system).
- Wearing a surgical mask is mandatory. Without a surgical mask, you will not be able to board. Cloth masks are not accepted. You will have to wear it during the whole flight. For your comfort, we advise you to have several surgical masks at your disposal. This applies to all passengers, including children aged 11 and over. However, the wearing of a surgical mask is recommended for all children from 3 years old.
- We have hand disinfection gels aboard our aircraft at your disposal.
- Our cabin crew wear masks for the duration of the flight and are provided with disinfectant wipes and gloves.
- On board all seats may be occupied, however when possible social distancing will be observed.
- We ask you to limit your cabin travel and thank you for your cooperation.
