Covid-19: health measures

We are very pleased to welcome you on board of our flights Amelia International.

Your safety is at the heart of our concerns.

In the context of the health crisis we are currently experiencing, we are implementing exceptional measures.

Global Prevention Instructions

We encourage all our passengers to follow the global prevention instructions:

  • Observe physical distancing (1.5 metres) where ever possible
  • Wash your hands regularly for at least 20 secs with soap and water or, where not available, use alcohol-based hand sanitising solutions
  • Cover your mouth and nose with your flexed elbow or use a disposable tissue when sneezing or coughing
  • Avoid touching your face, eyes, nose and mouth
  • Limit direct contact with surfaces and close contact with people

Prior to your flight

In order to ensure your well-being and the well-being of the other travellers, we
encourage you not to travel in case you have any of the following symptoms: fever,
cough, breathing difficulties, muscle pain, tiredness and shortness of breath.

Please make sure you complete and present the health certificate when you board. You can download it clicking on this link.

At the airport

Be aware that only travellers might be allowed to enter the airport terminal at arrival and departure. The only other people who could enter the terminal are people accompanying or picking up a passenger requiring assistance or unaccompanied minors.

  • Airports will have a different look and feel than normal. Expect changed check-in procedures, extended queues and longer waiting times.
  • Wearing a surgical mask is mandatory upon arrival at the airport. We recommend that you bring several for your comfort throughout your trip.
  • We have put in place signage to facilitate physical distancing, at the airport until you board.

During your flight

  • Our Aircraft are regularly disinfected and internal air circulation is switched off (only fresh air is being provided by the Airconditioning system).
  • Wearing a surgical mask is mandatory. Without a surgical mask, you will not be able to board. Cloth masks are not accepted. You will have to wear it during the whole flight. For your comfort, we advise you to have several surgical masks at your disposal. This applies to all passengers, including children aged 11 and over. However, the wearing of a surgical mask is recommended for all children from 3 years old.
  • We have hand disinfection gels aboard our aircraft at your disposal.
  • Food and beverage service will be limited to pre-packed items that may be waiting for you at your seat.
  • Our cabin crew wear masks for the duration of the flight and are provided with disinfectant wipes and gloves.
  • On board all seats may be occupied, however when possible social distancing will be observed.
  • We ask you to limit your cabin travel and thank you for your cooperation.