Do you want to make a claim?
Amelia is committed to doing everything possible to ensure that your trips take place in the best conditions.
If this has not been the case and you want to make a complaint concerning a flight cancellation, a delay or a luggage issue.
Is your luggage missing or damaged?
IN CASE OF LOSS
– Track your baggage: contact the station that reported the loss
– If your baggage has not been found within 21 days: fill out the form
IN CASE OF DAMAGE
– Apply for compensation online by filling out this form
FOR ANY REIMBURSEMENT OF EMERGENCY EXPENSES
Apply for a refund online by filling out this form