Amelia is committed to doing everything possible to ensure that your trips take place in the best conditions.
If this has not been the case and you want to make a complaint concerning a flight cancellation, a delay or a luggage issue.
IN CASE OF LOSS
– Track your baggage: contact the station that reported the loss
– If your baggage has not been found within 21 days: fill out the form
IN CASE OF DAMAGE
– Apply for compensation online by filling out this form
FOR ANY REIMBURSEMENT OF EMERGENCY EXPENSES
Apply for a refund online by filling out this form
If you want to make a claim, please fill in this form.
For any other complaint, please send us an email to claims@flyamelia.com.
If you are satisfied with the quality of our flights and want to inform us you can send us an email to rodez.paris@flyamelia.com !
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News
Évadez-vous avec Courants d’Air, notre nouveau magazine de divertissement.
Ce magazine vous est offert le temps de votre vol ou plus…
Changez d’air avec Amelia et envolez-vous vers de nouveaux horizons !