Do you want to make a claim?

Amelia is committed to doing everything possible to ensure that your trips take place in the best conditions.

If this has not been the case and you want to make a complaint concerning a flight cancellation, a delay or a luggage issue. 

Is your luggage missing or damaged?

IN CASE OF LOSS

– Track your baggage: contact the station that reported the loss

– If your baggage has not been found within 21 days: fill out the form

 

IN CASE OF DAMAGE

– Apply for compensation online by filling out this form

 

FOR ANY REIMBURSEMENT OF EMERGENCY EXPENSES

Apply for a refund online by filling out this form

Has your flight been cancelled or delayed?

If you want to make a claim, please fill in this form.

For any other complaint, please send us an email to claims@flyamelia.com.

If you are satisfied with the quality of our flights and want to inform us ✈️ you can send us an email to rodez.paris@flyamelia.com !