Health and passenger assistance
Is your mobility reduced due to a disability, age or illness? Amelia is here to assist you throughout your trip.
In the context of the health situation, we have put in place strict measures to welcome you safely.
If you have reduced mobility, we invite you to contact our Call Centre to make your reservation and request assistance. In order to meet your expectations and provide you with an adapted service, please make your request for assistance at least 36 hours before your flight.
Our Call Centre is at your disposal to help you organise your trip. Our teams can be reached on +33 1 83 62 95 00 at the following times: